Thank you for making a purchase with our sustainable business. We are a (very) small and new business, we are still learning the best ways to get you your essentialsthelabel pieces. We want to make sure our goods are accessible for everyone, everywhere, so we're keeping shipping costs for our customers as low as we can. All essentialsthelabel pieces are currently shipped out of Bali, Indonesia.

International shipping will be between 30€ - 35€ depending on items/destination. it will be calculated at the check out. International orders above 150€ will get free shipping.

There is free shipping if you're based in Indonesia. It usually takes up to 2 days from the day is shipped out.

Orders are processed between 48-72 hours after your payment is authorized and verified, it can still take up to two days to process your order. essentialsthelabel will contact you if additional information is needed for card verification or if any item goes out of stock unexpectedly.

All orders placed on a Friday after 4 pm will not be processed until the following Monday. We operate Monday-Friday 9am-5pm EST, except on Major Holidays. Pre Order sales will be shipped on the date announced in the product description. If for any reason the date of shipping changes, customers will be notified via email.

After an order is shipped, you will receive a shipping notification email that will notify you of the carrier we've used to ship your order and the different tracking options available for your order. Please allow up to 24 hours for the system to update. You will receive your order anywhere from 5-15 business days from the date that it is shipped out, not necessarily from the date it's placed. Keep in mind that this is just an estimate and it doesn't include weekends and holidays.

essentialsthelabel is not responsible for lost or stolen packages that are confirmed as delivered; customers are responsible for any lost, stolen or damaged packages.

Please note, during the international customs process duty fees could potentially be charged on your parcel. essentialsthelabel is not responsible for any of these additional duties and fees invoked during the processing and shipment of your order. Unfortunately, we do not accept returns on products if you decide not to pay the taxes & fees upon arrival. Please contact your local customs office if you would like more information regarding taxes and duties in your country.

Thank you for your support xx